• Skype Operation Framework

    Put communication at the heart of your transformation and leverage Microsoft’s best practices for implementing Skype for Business

Skype for Business Online and Exchange Online

Office 365 can change the workplace, giving the ability to professionals to work from anywhere on any device. Arkadin will help you leverage Exchange Online and Skype for Business Online for a true Unified Communication experience.


Skype for Business Online

Skype for Business Online can simplify your infrastructure with one platform for calling, conferencing, video, and sharing.


PSTN Conferencing
Make sure that anyone can join your meeting, even when they don’t have a data connection.


Cloud PBX

Replace your aging PBX and simplify the user experience by integrating all your telephony in Skype for Business and leveraging the scalability of Microsoft’s cloud.


PSTN Calling

Replace your existing carrier with a simple, predictable and comprehensive plans for local, long distance, and international calling.

Benefit from Arkadin’s expertise for your Office 365 deployment

Plan your deployment step-by-step

Office 365 provided by Arkadin is a large variety of services to ensure the success of you Skype for Business deployment

  • Consultancy through discovery workshops to assess your needs and evaluate the current technologies in use
  • Network assessment using various tools to make sure you reach from day-1 the expected quality of experience
  • Architecture and Voice Design: our experts will deep dive into your current telephony environment and guide you through the steps to replicate its current behavior in skype for Business

Deliver a smooth transition

Rely on Arkadin’s experts to enable your users with Skype for Business according to the plan built together

  • Project Management with regular meetings to closely follow the evolution of the project
  • Organisational Change Management will ensure a quick adoption of the new services across the company thanks to appropriate communications and trainings
  • PBX Migration is the key milestone of the project as no company can afford being cut from the world
Skype operations framework
Skype Operations Framework

Rely on Arkadin to operate your deployment

Your communications solutions requires a high level on competency to monitor the quality and support the usage

  • Support: Arkadin’s microsoft experts will guide you through your technical issues and ensure a faster escalation to Microsoft’s engineers
  • Move, add and change will be handled by our teams for safer and faster implementation
  • Regular review of the services through detailed reports and eventually service enhancement plan will be organized

Office 365 provided by Arkadin

“Office 365 provided by Arkadin” is a set of services listed in the table below that allows you to implement and support Skype for Business Online, Microsoft Cloud PBX, PSTN conferencing and PSTN calling according to the Skype Operation Framework.

Choosing “Office 365 provided by Arkadin” will give you the simplicity of one single provider for your Office 365 deployment and the trust of a communication specialist for the most business critical workloads: Skype for Business and Exchange.

“Office 365 provided by Arkadin” brings you optional services designed by Arkadin in complement to the Skype Operation Framework to truly make your Office 365 deployment a success in your organisation.