• Named in Gartner UCaaS Magic Quadrant for 3rd consecutive year

    We’re one of the world’s fastest growing Unified Communications and Collaboration Service Providers

    Talk to us today

The Microsoft Office 365 Voice Experts

Arkadin is the world’s expert at bringing voice to Office 365. We turn Skype for Business into a global phone, conferencing, and contact center solution – all under a single pane of glass.

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Business apps

All the Microsoft Office 365 applications you know and love, easily accessible on any device.

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Enterprise value

Arkadin named a Skype for Business Launch Partner for new meetings and voice services in Office 365

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Day 2 support

We’re with you every step of the way, providing local, personalized, responsive support.

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Join the Cloud

As a Microsoft Cloud Solutions Provider, Arkadin has thousands of users deployed across the globe.

Phone System and Call Plans

Phone System and Call Plans

Replace your PBX system and enable voice capabilities with Skype for Business to get a true unified communications solution for your business.

Hybrid Audio Conferencing

Hybrid Audio Conferencing

Pre-schedule multi-participant audio or video conferences with screen sharing. Alternatively, escalate an instant message chat to a conference call in one click

Professional Services

Professional Services

We work with you throughout your deployment to plan the project, evaluate expected time and resources required and ensure a successful and prompt implementation

Training, Adoption & Support

Training, Adoption & Support

We ensure all users are brought up-to-speed quickly through interactive training sessions, online user guides and continued support throughout their UC experience

Contact Center Solutions

Contact Center Solutions

Arkadin has partnered with Clarity Connect to offer a feature-rich, great-looking and user-friendly Contact Centre solution, developed specifically to work within Skype for Business. It integrates with your CRM solutions and sits seamlessly within the Skype for Business client

The transition from disparate communication methods to a single UC platform inevitably means change. Consolidation of these tools onto one interface has its obvious benefits, but how do you make sure your users are comfortable with the new solution and equipped to get started?

The answer lies in a bespoke launch plan comprising announcements, training sessions, user guides and 24/7 support.

We’ll help make sure you choose the right solution package for your company, see that it’s rolled out properly and offer full support around the clock.

Replace your existing PBX with a hosted enterprise phone system with audio conferencing integration and desktop video conferencing capabilities for your entire workforce.

Arkadin is a Microsoft E5 launch partner

The new E5 license includes the core capabilities of Office 365 and introduces significant new functionality to Skype for Business:

  • PSTN conferencing, Cloud PBX, and PSTN calling plans
  • Personalized insight such as live business analytics and organizational insights
  • Data access transparency, advanced threat protection, and reduced legal and compliance risk
people-whyarkadin

Named in Gartner UCaaS Magic Quadrant for 3rd consecutive year

NTT Communications/Arkadin has been recognised as a Challenger in Gartner’s Magic Quadrant for Unified Communications as a Service, Worldwide (*). The NTT Communications/Arkadin combined entity is one of only 16 companies evaluated with services that met Gartner’s stringent qualification criteria for eligibility based on ability to execute and completeness of vision.

We believe our strong global presence, solid Microsoft and Cisco UC stack expertise, and broad mix of cloud-based conferencing capabilities means customers can easily benefit from a full range of hosted UC applications.

Who are we?

We deliver a range of unified communications, audio, web and video conferencing solutions in a SaaS model for fast, scalable deployment, as well as Managed Events.

  • ucaas-icon-about-us-locations-countries
    Our presence spans 55 locations in 33 countries
  • ucaas-icon-about-us-19-languages
    We offer customer support in 19 languages

Arkadin is the global collaborations and Microsoft cloud-hosting arm of NTT Communications.

We have focused on hosting the Microsoft productivity portfolio from the cloud – including Exchange, Lync/Office Communications Server, SharePoint, and Dynamics CRM – for as long as these products and markets have existed.

NTT Partnership

ntt-communications-logo

Arkadin is a proud member
of the NTT Group

As part of the NTT Group, one of the largest telecommunications companies in the world, Arkadin can assure clients that all their IT needs can be met through a single business partner, including consultancy, architecture & design, system integration, security and cloud services.

We deliver a range of unified communications, audio, web and video conferencing solutions in a SaaS model for fast, scalable deployment, as well as Managed Events.

  • ucaas-icon-about-us-locations-countries
    Our presence spans 54 locations in 32 countries
  • ucaas-icon-about-us-19-languages
    We offer customer support in 19 languages

Arkadin is the global collaborations and Microsoft cloud-hosting arm of NTT Communications.

We have focused on hosting the Microsoft productivity portfolio from the cloud – including Exchange, Lync/Office Communications Server, SharePoint, and Dynamics CRM – for as long as these products and markets have existed.

NTT Partnership

To talk to Arkadin about your UC options and how ArkadinTotalConnect could help transform your business communications, arrange a call with one of our UC Specialists by submitting the form below.